Some Student Affairs specific tickets are being revised or have been discontinued. Please see the list below for further information and to find templates to assist in creating tickets using the new ticket system.
If you get an error message when clicking on the Request Service button, please log into the ticket system using your NinerNET first. Login is performed by clicking the “Sign In” link near the Search bar in the header. If you have trouble logging into the Ticket System, please submit a ticket for log in assistance.
(See notes below for additional details about requests)
Student Affairs IT Project Request Form
Employee Separation Form
(Filled out by Employee leaving)
Being Revised:
(See templates below)
- Staff - Access Change Request
- Staff Departure
- Staff New Hire
(or Transfer from within Student Affairs)
Discontinued:
- Make a Reservation
- New Device Purchase Request
The specific ticket request form for tickets directly to Student Affairs IT has been discontinued. Please submit a General Ticket Request and it will be routed to the appropriate team to handle your request.
As our campus services have expanded, the need for a broader ticket requests have been recommended. We now have multiple File Sharing options on campus; Dropbox, Google Drive, Network Storage (H:, J:, S:), and Microsoft OneDrive. If you follow the link below it will take you to a list of these ticket requests.
Please follow the instructions provided in the request forms and give specific descriptions so your request is fulfilled as you request.
This specific ticket request is being revised. Please use the template below to assist submitting a General Ticket Request. It will be routed to the appropriate team to handle your request.
The information below is some basic information asked for by the team working on the request. Please fill out the information as appropriate leaving the field name and include when submitted the General Ticket Request.
General:
- Name
- NinerNET Username
- Position TItle
- Supervisor (Name & NinerNET)
- Unit
- Department
- Notes
- Employees Needs Access to these Systems (Include only those where access is needed)
- Medicat (SHC)
- QS1 (SHC)
- TMA (HRL)
- CLIQ (HRL)
- Mercury (HRL) (LC Coordinators)
- Titanium (CAPS) (Psychology)
This specific ticket request is being revised. Please use the template below to assist submitting a General Ticket Request. It will be routed to the appropriate team to handle your request.
The information below is some basic information asked for by the team working on the request. Please fill out the information as appropriate leaving the field name and include when submitted the General Ticket Request.
General
- Transfer from within Student Affairs? Yes or No
- New Student Staff or Permanent/Temporary Staff hire?
- Name:
- NinerNET Username:
- Supervisor (Name & NinerNET):
- Position Title:
- Start Date:
- Unit:
- Department:
- Notes:
- Employees Needs Access to these Systems (Include only those where access is needed)
- Medicat (SHC)
- QS1 (SHC)
- TMA (HRL)
- CLIQ (HRL)
- Mercury (HRL) (LC Coordinators)
- Titanium (CAPS) (Psychology)
Additional Questions for Permanent/Temporary Staff
- Position Number:
- State Title:
- Full-time or Part-time
- Shift:
- Classification (EHRA, SHRA Exempt, SHRA Subject)
- Building:
- Room:
- Will this employee be leveraging exiting workstation/laptop or will purchase of new equipment be required? Please provide further details as appropriate in the comments box below.
- Equipment Details:
This specific ticket request is being revised. Please use the template below to assist submitting a General Ticket Request. It will be routed to the appropriate team to handle your request.
The information below is some basic information asked for by the team working on the request. Please fill out the information as appropriate leaving the field name and include when submitted the General Ticket Request.
General
- New Student Staff or Permanent/Temporary Staff hire?
- Name:
- NinerNET Username:
- Reason for Departure
- Resignation
- Retirement
- Termination
- Transfer from Student Affairs
- Transfer within Student Affairs
- Other (Please enter details in Notes)
- Supervisor (Name & NinerNET):
- Position Title:
- Effective Date of Departure/Transfer:
- Unit:
- Department:
- Notes:
- Employees Needs Access to these Systems (Include only those where access is needed)
- Medicat (SHC)
- QS1 (SHC)
- TMA (HRL)
- CLIQ (HRL)
- Mercury (HRL) (LC Coordinators)
- Titanium (CAPS) (Psychology)
Additional Questions for Permanent/Temporary Staff
- Position Number:
- State Title:
This specific ticket request form has been discontinued. Please submit a General Ticket Request and it will be routed to the appropriate team to handle your request.
The specific ticket request form for tickets directly to Student Affairs IT has been discontinued. Please submit a General Ticket Request and it will be routed to the appropriate team to handle your request.